Contact
One of the four of us reads every enquiry. Replies inside two working days, Asia/Bangkok. If it is not our kind of problem we say so plainly and, where we can, point you somewhere better.
Detail beats politeness. The most useful first message contains a symptom, its blast radius, and what you have already ruled out.
The practice is four engineers. Enquiries route to whoever holds the matching practice area that month.
Report a vulnerability in anything we operate to the address below. We acknowledge within 24 hours and do not pursue researchers acting in good faith.
Two engagement slots open for Q4 2026.
Q1 2027 is waitlist only.
Discovery and second-opinion work can usually start inside three weeks regardless of the engagement queue.
Before you write
An exact date beats "a while ago". Change logs around that date are usually where the answer is.
All users, one region, one carrier, one client version. The shape of the blast radius names the layer.
Including the things that did not work. Especially the things that did not work.
Audit, contract, or launch. If there is no deadline, say that too — it changes the scope we propose.
